4 benefits of Employee Self Service

4 benefits of Employee Self Service!

  • 28th Jun, 2015

HR processes have been the same since decades. Not much has changed with regards to ‘what’ has to be done to complete any task related to employee management, such as uploading/updating required details, managing their leaves etc. However, the approach to ‘how’ has seen tremendous change, the current trends making it more convenient for the employees as well as the HR department.

Imagine the frustration of the HR team who is trying to upload details of hundreds or even thousands of employees, especially when a bunch of new hires join at once. It can be a considered as a waste of precious billable hours that can instead be utilized for developing HR strategies, designing training programs, budget control etc. Next, imagine the annoyance that employees face when they have applied for procession of pay-slips, reimbursements or leaves and there are unavoidable delays from the HR side. HR software’s in India succeeded in addressing such situation by implementing Employee Self Service (ESS) in their HR management solutions.

ESS has helped in simplifying many HR processes and empowers employees and the management team with practical solutions. Employees, while adhering to company policies and other regulations, can execute different HR tasks. Some other benefits include the following:

–          Unparalleled accessibility

Web based HRMS software allows employees to access required information from anywhere, at any time. They can log in to their accounts to update certain information, view notifications, download newsletters, track their payroll data and keep their timesheet updated. It promotes mobility, which is becoming a norm in almost every business. So, even when the employees are on the go, on a business trip or working from home, they will never miss out on keeping their details and important HR processes up to date.

–          Relieve HR from mundane administrative workload

Employees may need to update their contact details, address or bank details. They inform the HR and put in a request for the same. Multiply this by dozens as the HR team can receive multiple requests on any given day. Before one knows, the only work achieved by the HR team at the end of the day will be updating those details as they watch other important work getting piled up, smiling smugly at them. It will be a wasted effort if details get mixed up or have been filled up inaccurately. An ESS portal handles this by transferring the responsibility from the HR team to employees themselves. This greatly reduces HR’s administrative workload and higher level of accuracy is maintained when the staff manages personal details themselves.

–          Highly cost-efficient

The most obvious way to tackle the excess workload is by hiring more number of people. If the administrative work is divided amongst many, then the work might get done quickly thus allowing the team on focus on other important things. ESS module of any web based HRMS software not only allows accurate execution of such tasks but also eliminates the need to hiring extra people to execute the same things. The same amount on money can be spent suitably on better and more important purposes.

–          Reduces paper trail significantly

Encouraging a green environment and sustainability is a must for any organization. If a solution reduces paper trail in any way, it goes without saying that it would be a good idea to adopt it immediately. Since every bit of information is filled and stored online, it eliminates chances of lost memos, pay-slips or any physical damage. If absolutely required, employees can print a statement from the ESS system, but even then the overall carbon footprint left by the company would be minimal.

The advent of technology has enabled the system to be easily integrated with smart-phones and other mobile devices. This has further helped in enhancing the user experience. HR software’s in India support this module and many organizations have greatly benefited from it. If you haven’t already, now might be the right time to do it. Be rest assured that your employees and HR team will (silently) thank you!

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